How do I cancel my policy?

We're sorry to hear you'd like to cancel your policy with us.

If you would prefer to process your cancellation over the phone, we can be reached on 0345 340 4090.

To process your cancellation over email Select the "Submit a Request" or "Contact Us" button on our website or help widget. Once there please select the option "I am an existing Policy Holder".

If you cancel your policy within the 14-day cooling-off period, we will refund any payments that you have made to us. 

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Claiming online

Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.

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