What is a pre-existing condition?

At Bought By Many, we define a pre-existing condition as anything your pet has had treatment, medication or advice for in the last 24 months. 

We offer a unique Pre-Existing policy which provides cover for pets with past medical issues. You can also find a summary of what can be covered on this policy here.




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Claiming online

Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.

Make a claim

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