What is seen as a pre-existing condition?

 
This is anything that your pet has had the following:
 
Treatment - e.g An operation before the policy started. 
 
Medication -  e.g Ongoing medication or recent medication is given before policy has started. 
 
Advice - e.g Any information received and noted on your vet records for your pet. 
 
in the last 24 months, the time only resets after the 24 months have passed on all of the above.   
 
We also have a policy that we can look to cover Pre-existing conditions, you can find the information on this policy here

 

 

 

Was this article helpful?

Claiming online

Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.

Make a claim

24/7 video consultations with a vet

24/7 video consultations with a vet

Find out more
App Store Google Play