How do I make a claim?

Our claims team are unable to take telephone calls at the moment, you can submit and track your claim by selecting 'make a claim', if you need to contact one of the team please email


We’re sorry to hear you need to make a claim, and hope your pet feels better soon!

We don't use paper claim forms at Bought By Many. To register a claim, you can use our Snap Claims process online via My Account.

Alternatively, if you would like to register your claim over the phone, our Claims team can be reached on 0333 130 4552 (9am-5pm, Monday-Friday).

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Claiming online

Claiming online is easy, log in to My Account, select the policy you would like to make a claim against and upload your invoices, we’ll do the rest.

Make a claim

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