Return to Help Centre Bought By Many Pet Insurance Payments Can I change my direct debit/monthly payment date? 20 January 2021 08:44 Updated Stephanie Bought By Many Your monthly payment will go out on the anniversary of your policy, so if you were to start a policy on the 10th of the month, your monthly payment date will always be the 10th. However, your first payment is taken up to 10 days after you have set up the policy. This isn't something that we're able to change, unfortunately. Was this article helpful?