It is now easier than ever to add or remove a pet from your policy. We have recently added this feature to the “My Account” area on our website. Below is a step-by-step guide to walk you through it!
Step-by-step guide – Adding a pet
- Once logged in to the website, click on the My Account drop down menu in the top right corner.
- On the drop down menu click the option “My Quotes and Policies”.
- You will now be on a page that shows all policies linked to your email address. It will display the policy numbers and the pets assigned to them.
- Click “View Policy” on the policy you want to add the new pet to.
- This will open a wider view of the policy on the next page. At the bottom there will be an “about” box with information on the current pet(s).
- To the right of the “About” section there is another box that states, “Receive 15% discount when you add another cat or dog to this policy”. – Click this to bring up the next page.
- On the next page you will see a form to add the details of your pet. This works in the same way a normal quote would do online. Once you have entered all the details for the new pet, click “Generate quote for new pet”.
- You will be shown the premium for the current pet including the excess option on the policy.
- After a few seconds, the new price will load and will be with the same excess applied.
- Click “Proceed” to move on to the Declarations page. Once read through, tick “I have read the terms and conditions and I am happy to proceed.”
- A screen will pop up saying “Success” and a new copy of your policy will be emailed out to you.
Step-by-step guide – Removing a pet
- Once logged in to the website, click on the My Account drop down menu in the top right corner.
- On the dropdown menu click the option “My Quotes and Policies”.
- You will now be on a page that shows all policies linked to your email address. It will display the policy numbers and the pets assigned to them.
- Click “View Policy” on the policy you want to add the new pet to.
- This will open a wider view of the policy on the next page. At the bottom there will be an “about” box with information on the current pet(s).
- Click “Remove Pet” on the pet you wish to take off the policy.
- A pop-up screen will appear displaying your new premium after the pet has been removed.
- If you are happy to proceed click “Remove *pet’s name*”.
- Another pop up will appear saying “Success” and that an updated policy document will be sent to your email.
- MTA
- adjustment
- add
- remove
- pet