Stephanie

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Activity overview

Latest activity by Stephanie
  • Stephanie created an article,

    What is FirstVet?

    All Bought by Many policies (excluding Liability) have access to free appointments 24/7 with First Vet.  Download the app and find out more here    

  • Stephanie created an article,

    My pet is sick

    Speak to a vet 24/7 with free FirstVet appointments, find out more and download the app here Please note, if your pet is seriously unwell we recommend you contact your vets immediately.  This servi...

  • Stephanie created an article,

    Can you help me cope with loss of my pet?

    As a team of pet lovers, we understand that your pet is part of your family. We also know how hard it can be when they go missing or when the time comes to say goodbye. That’s why we want to be the...

  • Stephanie created an article,

    Can you help me cope with loss of my pet?

    As a team of pet lovers, we understand that your pet is part of your family. We also know how hard it can be when they go missing or when the time comes to say goodbye. That’s why we want to be the...

  • Stephanie created an article,

    Can I change my direct debit/monthly payment date?

        Your monthly payment will go out on the anniversary of your policy, so if you were to start a policy on the 10th of the month, your monthly payment date will always be the 10th.   However, your...

  • Stephanie created an article,

    How do I submit a continuation claim for an ongoing condition?

    Continuation claim’s can be submitted by logging in with your email and password through the Existing Customers area of our website, you will find the service in the ‘my quotes and policies’ area w...

  • Stephanie created an article,

    Do I need a claim form?

      No need for a form as we will deal directly with your Vets all you need to do is submit a claim online.    The more information you can upload regarding your pet's medical history and the current...

  • Stephanie created an article,

    How do I make a claim?

      All customers can submit claims by logging in with their email and password through the Existing Customers area of our website, you will find the service in the ‘my quotes and policies’ area when...

  • Stephanie created an article,

    I don't vaccinate my pet - can you still insure them?

    When a customer purchases a policy with us (either online or over the phone), they are asked to agree to all the declarations and assumptions, including the following:"You understand that you will ...

  • Stephanie created an article,

    Can you cover my pet's pre-existing condition?

    At Bought By Many, we want to make better insurance for everyone. That's why we've created a new approach to pre-existing conditions for our pet insurance policies. If you're looking to find cover ...