Renewal
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Why has my premium gone up at renewal?
We know price increases aren’t fun. We also know it’s really important to you to keep your pet safe, which is why you choose to have insurance. As with many pet insurance policies out there, the premium can increase when you renew. With Bought B...
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What happens at renewal?
Your policy will renew automatically unless we hear otherwise from you. We do this to make sure there are no gaps in your cover. We will contact you 28 days before your renewal to remind you that this is about to take place. There may be an increa...